Terms of Service

Agreement

These Terms of Service (“Terms”) are a contract between you and TrigVia (“TrigVia”, “we”, “us”, “our”) governing your access to and use of the TrigVia website (including www.trigvia.com), the TrigVia browser extension, our APIs and backend services, and related documentation (collectively, the “Services”).

By using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services. If you use the Services on behalf of a company or other entity, you represent that you have authority to bind that organization.

TrigVia is operated from India. These Terms include important limitations of liability and dispute resolution provisions, including governing law and venue in Bengaluru, India.

Eligibility

You must be at least 13 years old to use the Services. If you are between 13 and the age of majority in your jurisdiction, you represent that you have permission from a parent or guardian where required by law. The Services are not intended for children under 13.

The Services

TrigVia provides a browser extension and related cloud services that help you capture and act on text in the browser, including optional AI-assisted actions, reminders, and optional connections to Google Workspace (such as Calendar, Docs, and Drive) when you choose to connect your Google account. Features, limits, and availability may change. We may label certain features as beta or preview.

The extension is intended for distribution through the Chrome Web Store (or successor storefronts) when published. Until listing is live, any test or side-loaded distribution is at your own risk and subject to browser policies.

TrigVia is designed primarily for consumers but may be used for personal or internal business purposes unless we agree otherwise in writing.

Accounts and authentication

Certain features require an account. Today, website accounts use email and password through our authentication provider. We may add Google or other sign-in methods later; we will update these Terms and the Privacy Policy when we do.

You agree to provide accurate information and to keep your credentials secure. You are responsible for activity under your account. Notify us at trigvia@gmail.com if you suspect unauthorized access.

License to use the Services

Subject to these Terms and your payment obligations when billing is enabled, we grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the extension and access the website solely as intended. You may not rent, lease, sell, sublicense, or otherwise commercialize the Services except as expressly permitted.

Fees and billing

TrigVia has a free plan and paid subscription plans (Pro and Premium). Current pricing, applicable taxes, and renewal terms are shown at checkout. Depending on your billing region, checkout and billing are operated either by Dodo Payments, acting as our authorized reseller and Merchant of Record for international sales (Dodo Payments is the seller of record for these transactions and handles invoicing and applicable tax collection), or by Razorpay for customers billing in India. In limited cases access may still be granted manually outside of a purchase (for example early access, grants, or promotional codes).

Subscriptions renew automatically. Paid plans renew at the end of each billing period (monthly or annual) until you cancel, and the payment method you provided is charged the price shown at checkout. If the price changes, we will tell you in advance (for example by email or in the app) before the new price applies to your next renewal, and you may cancel before then.

Cancelling and your paid access. You can cancel at any time from your account (Billing → Cancel subscription). Cancelling stops future renewals. You keep your paid plan until the end of the billing period you have already paid for, including if your payment method later expires, is declined, or is removed; after that your account moves to the Free plan. If a renewal payment fails, we may keep your plan active for a short grace period while the payment provider retries, after which it moves to the Free plan.

No refunds. Payments are non-refundable, including for partly used or unused billing periods, except where required by law or to correct a billing error, as set out in our Refund & cancellation policy.

Chargebacks. To reduce billing disputes and protect your payment account, contact us at trigvia@gmail.com before filing a chargeback. Disputing a charge instead of contacting us may lead to account restrictions.

Third-party services (including Google)

The Services may interoperate with third-party platforms. Your use of those services is also governed by their terms and privacy policies. We are not responsible for third-party availability or conduct. By connecting Google, you authorize TrigVia to access and use information from Google APIs as needed for the features you enable, until you disconnect or revoke access.

Additional integrations may be released in the future. When we launch an integration, we will update our policies. Features that are not yet offered are not guaranteed.

User content and AI output

You retain rights to content you submit. You grant TrigVia a license to host, process, transmit, and display your content solely as needed to provide and improve the Services. You represent that you have the rights to submit your content and that it does not violate law or third-party rights.

AI-generated output may be inaccurate or incomplete. Output is not professional, legal, medical, financial, or other regulated advice. You are solely responsible for how you use output. We do not use your content to train TrigVia’s own generalized AI models; third-party model providers may have separate terms.

Acceptable use

You agree not to:

• Violate applicable law or third-party rights;
• Use the Services in violation of export controls, sanctions, or other trade restrictions applicable to you;
• Probe, scan, or test the vulnerability of the Services, or circumvent authentication or rate limits, without our prior written consent;
• Interfere with or disrupt the Services or other users (including by malware, spam, or excessive automated requests);
• Reverse engineer or attempt to extract source code except where prohibited by applicable law;
• Use the Services to generate, store, or distribute unlawful, infringing, or harmful content;
• Misuse another person’s account or misrepresent your identity;
• Use the Services to build a competing product that misappropriates our confidential information or violates our intellectual property rights.

We may suspend or terminate access if we reasonably believe you have violated these Terms or pose a risk to the Services.

Intellectual property

TrigVia and its licensors own the Services, including software, branding, and our content (excluding your content and third-party materials). Except for the limited license above, no rights are granted. If you provide feedback or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them without obligation to you.

Copyright notices

If you believe material on the Services infringes your copyright, contact us at trigvia@gmail.com with the information required under applicable law (including identification of the work, the material you believe is infringing, your contact details, and a good-faith statement).

Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS; IN THOSE JURISDICTIONS, DISCLAIMERS ARE LIMITED TO THE FULLEST EXTENT PERMITTED.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRIGVIA AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO TRIGVIA FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) INR 8,000 (or the approximate equivalent in your billing currency at the time of the claim). THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY AND SURVIVE TERMINATION. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW (INCLUDING LIABILITY FOR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT WHERE APPLICABLE, OR STATUTORY RIGHTS OF CONSUMERS THAT CANNOT BE WAIVED).

Indemnity

To the extent permitted by law, you will defend, indemnify, and hold harmless TrigVia and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services, your content, your violation of these Terms, or your violation of law or third-party rights.

Termination

You may stop using the Services at any time, and you may cancel a paid subscription as described in “Fees and billing” above; deleting your account also cancels your subscription so you are not charged again. We may suspend or terminate access if you breach these Terms, if we are required to by law, or if we discontinue the Services. If we terminate your access because you breached these Terms or misused the Services, access may end immediately and without a refund; if we discontinue a paid Service, we will not charge you for periods after it ends. Provisions that by their nature should survive (including intellectual property, disclaimers, limitation of liability, indemnity, governing law) will survive. We may delete your data after termination subject to our Privacy Policy and legal retention obligations.

Governing law and jurisdiction

These Terms are governed by the laws of India, without regard to conflict-of-law principles that would require the application of another jurisdiction’s laws, except where mandatory consumer protections in your country of residence apply and cannot be waived.

Subject to mandatory rules, you agree that the courts located in Bengaluru, Karnataka, India will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Services, and you consent to personal jurisdiction there. If you are a consumer in the EEA, UK, or elsewhere with non-waivable rights to sue in your home courts, those rights may still apply.

General

These Terms and the Privacy Policy are the entire agreement regarding the Services and supersede prior understandings on the subject. If any provision is unenforceable, the remainder remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale of assets. Notices may be sent to the email associated with your account or posted on the website.

Changes

We may modify these Terms from time to time. We will post the updated Terms on this page and update the “Last updated” date. For material changes, we will provide additional notice where appropriate. Continued use after the effective date may constitute acceptance of the revised Terms. If you do not agree, you must stop using the Services.

Contact

Questions about these Terms: trigvia@gmail.com